Hat's Off to Front Office

July 28, 2010 – The Front Office Department of Crowne Plaza Galleria Manila celebrated Service Week by having a party themed as “Hats Off to Front Office” in which all members must wear his or her most creative “hat” at the event. This is in tribute to the many hats the Front Office Team wears to make sure we deliver our core value – Great Hotels Guests Love. The party was hosted by Owen Alarcon, our Guest Services Supervisor and was attended by Ms. Brigitte Trattner – Area General Manager (Philippines), Mr. Frank Schoenherr, our Resident Manager who gave the opening remarks and Ms. Pearl Maclang, DOSM among others.

The event also included the Front Office Awards (FOA) to give recognition to some specific contributions of the members of the team, an impromptu acoustic performance by Allen Ojera, our Telephone Operator, a HAT Fashion Show, the launch of the Great Staff Guests Love Recognition For Front Office Staff and ended in a series of photo shoots.

Every one finished the party with smiles on their faces and most importantly, celebrating Service not only this week but every minute of every day….